Benefits and debt advice

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Renfrewshire residents can now access our free and confidential service, offering advice on benefit entitlement, assisting clients to apply for benefits, appealing benefit decisions and representation at tribunals. We also offer a debt counselling service.

To speak to an advisor about welfare rights issues or problems with debts contact our helpline number.

Benefit and Debt helpline: 01505 381055

Alternatively, contact the Advice Works office for an appointment at any of our outreach locations.

Advice Works is a service managed by social work which provides information and advice to Renfrewshire residents on all issues regarding state benefits and debts. We are a free, confidential and independent service and will give you advice in a straightforward manner. A home visiting service is available for those who are housebound or unable to come into the office.

Find out more about:

Benefits and tax credits

Benefits check enquiry form - this online form applies to all state benefits. Advice Works can only reply to people currently living in the Renfrewshire area.

Benefit calculator - this is for council tax and housing benefit only.

• Benefits and tax credits
• Get a benefit check
• Are you having a baby?
• Blind person's income tax allowance
• Cancer and Palliative Care
• Carer's allowance
• Disability living allowance and attendance allowance
• Targeted advice project

Debts and money advice

• Debts and money advice
• Advice on bankruptcy
• Financial education
• Money, debt and welfare rights - useful links
• Money advice: self-help pack
• Wage arrestment figures

Make the most of your money using the links in this section

• Now let's talk money

You might also be interested in:

• Local social work offices

Outreach Work
We also participate in one off events to publicise the work of the service. You can contact your local Advice Works office for more information.

Campaigns
Advice Works organise campaigns on a range of issues which are often centred around particular groups and themes such as carers, pensioners or disability. They also organise events and campaigns to let residents know about changes in benefit law.

Training
Our staff provide training on money advice and welfare benefits to local voluntary and community groups.

Talks
Our staff can provide a talk to local groups on a range of benefits or on general money advice.
If your group is interested in a training course or talk, contact your local Advice Works office.

Drop in services
We operate drop-in advice services at the following locations (no appointment needed)

Renfrewshire House
Customer Service Centre
Cotton Street
Paisley PA1 1HY
Monday,Tuesday and Friday
9am - 11am and 1pm - 3pm

Renfrew Health and Social Work Centre
10 Ferry Road
Renfrew
PA4 8RU
Wednesday and Thursday
1pm - 3pm

Bridgewater Library
Bridgewater Place
Erskine
PA8 7AA
Friday, 9am - 11am

Advice Works
8 Collier Street,
Johnstone
PA5 8AR
Monday to Thursday
9am - 11am

Ferguslie Library
Tannahill Centre
Blackstoun Road
Paisley
Tuesday, 10am - 12.30pm


We also offer appointments at various locations throughout Renfrewshire.
For more information or an appointment at any of our outreach locations
contact our main office for further help and advice:

Renfrewshire Advice Works

• email: adviceworks@renfrewshire.gov.uk
• phone: 01505 382328 (for info/appointment) or 01505 381055 (benefit and debt helpline)
• fax: 01505 381058
• visit or write to: Advice Works, 8 Collier Street, Johnstone PA5 8AR

Opening times for the Advice Works service are Monday to Thursday, 8.45am - 4.45pm, and Friday, 8.45am - 3.00pm.


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