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Renfrewshire Council Plan 2008 - 2012 Neighbourhood offices
Home > Services > Housing > Council housing > Neighbourhood offices
Renfrewshire Council manages its housing stock from three neighbourhood offices - Paisley, Johnstone and Renfrew. Staff in these offices manage our housing estates, sign up new tenants and update housing applications. Find out how to contact your local neighbourhood office.
If you would like some advice about a housing issue, please contact your local neighbourhood office and ask to speak to your local housing officer. Your housing officer can offer you advice over the phone and, if required, will arrange an appointment to speak to you in person about your enquiry.
General enquiries on homelessness, rent arrears and housing benefits can also be dealt with at your neighbourhood office.
Access to neighbourhood housing services in Paisley is via the Customer Service Centre in Renfrewshire House. This centre is a one-stop shop through which you can access a wide range of frontline services - from neighbourhood housing services to council tax, housing and council tax benefit, ‘blue badge’ disabled parking permits, and free school meals.
The Paisley Customer Service Centre and the Johnstone and Renfrew neighbourhood offices have secure cash desks where payments can be made for council services such as rent, council tax and home help bills. They also have a freephone service that tenants can use to report council housing repairs.
How to contact your neighbourhood housing office
Johnstone Housing Officeemail: johnstonevillages.hps@renfrewshire.gov.uk
phone: 01505 342250
post or in person:
Floorsburn House,
Floors Street,
Johnstone PA5 8TN
Opening Hours:
The office is open for housing enquiries between 8.45am and 4.45pm Monday to Thursday, and 8.45am to 3.55pm on Fridays.
The collection hall is open between 9.00am and 4.00pm Monday to Thursday, and 9.00am to 3.15pm on Fridays.
Paisley Housing Officeemail: paisley.hps@renfrewshire.gov.uk
phone: 0141 840 3063
post or in person:
Customer Service Centre,
Renfrewshire House,
Cotton Street,
Paisley PA1 1JD
Opening Hours:
Housing staff work from 8.45am to 4.45pm Mon - Thurs and 8.45am to 3.55pm on Friday. General housing enquiries can also be made at the Customer Contact Centre Monday - Friday between 8am to 6pm.
The collection hall is open Monday to Friday between 8am to 6pm.
Renfrew Housing Officeemail: renfrew.hps@renfrewshire.gov.uk
phone: 0141 886 3344
post or in person:
Renfrew Neighbourhood Office,
14 Renfield Street,
Renfrew PA4 8RN
Opening Hours:
The office is open for housing enquiries between 8.45am and 4.45pm Monday to Thursday, and 8.45am to 3.55pm on Fridays.
The collection hall is open between 9.00am and 4.00pm Monday to Thursday, and 9.00am to 3.15pm on Fridays.
Contact details for other housing-related services:
Housing repairs: phone 0141 842 4444
Out-of-hours emergency repairs: phone 0141 889 5296
Benefits: phone 0141 840 3060
Rent arrears: freephone 0800 085 9126
