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Renfrewshire Council Plan 2008 - 2012 Council Tax
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Council Tax is a charge set by local councils to meet some of the cost of providing services, such as education, social work, road maintenance, refuse collection and leisure services, to their residents.
It is property based, which means it is payable on people's homes – your bill is based on how much your home is worth and how many adults (aged 18 or over) live there. All homes in Renfrewshire have been put in one of eight Council Tax bands based on their market value on 1 April 1991, and each year, the council sets a Council Tax charge for each band.
Your bill also includes separate charges set by Scottish Water for water and sewerage services. Renfrewshire Council is required by law to include these charges in its Council Tax bill, but is not responsible for setting these charges.
Usually the occupier or occupiers of a property are responsible for paying the Council Tax bill. If a property has no one living in it, the owners or tenants are responsible. Co-owners, joint tenants and couples (even if not married) are jointly and severally liable. This means that either or both of them can be held responsible for some or all of the bill.
Within the Operational Services section of the Department of Finance and Corporate Services we are constantly looking at ways to improve the service we provide to you. To help us, we conduct an annual customer satisfaction survey. We would be most grateful if you could spare five minutes and complete our 2011 satisfaction survey. The results of our 2010 survey are detailed in the document below.
Results of the 2010 Council Tax customer survey (80kb)
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Payment methods
Find the payment method that suits you best, including the option to pay online. Please note any payment you make online will be credited to your current year's Council Tax.
There are also a number of ways in which you can reduce your Council Tax bill.
Appeals
You have the right to appeal against your Council Tax.
If you think your property has been put in the wrong valuation band, you must contact the Renfrewshire Valuation Joint Board:
- email: assessor@renfrewshire-vjb.gov.uk
- phone: 0141 842 5922
- write to: Renfrewshire Valuation Joint Board, The Robertson Centre, 16 Glasgow Road, Paisley PA1 3QF
If you are moving house, it is important that you let us know about your change of address as soon as possible. You can do this by completing the online form below or calling us on 0141 842 4422 (Monday - Friday, 8am - 6pm):
What happens when I have not paid?
We rely on Council Tax to fund important services such as education, social care and libraries. If we can't collect the Council Tax on time, it makes it harder for us to pay for these services. Because of this, we send notification to people when their Council Tax instalments are overdue.
Contact us
If you have a question about Council Tax or you disagree with how we've calculated your bill, or if you think you are not the person who is responsible for paying it, contact the Council using any of the contact methods listed below:
- email: council-tax.finit@renfrewshire.gov.uk
- call: 0141 842 4422 (Monday - Friday, 8am - 6pm)
- fax: 0141 842 5050
- visit: Renfrewshire House, Cotton Street, Paisley PA1 1HY (Monday - Friday, 8.00am - 6.00pm)
Renfrewshire House location map
- write to: Director of Finance and Corporate Services, Renfrewshire House, Cotton Street, Paisley, PA1 1AD.
