Contact us

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Write to us at:
Housing/Council Tax Benefit Team
Renfrewshire House
Cotton Street
Paisley
PA1 1AD

Telephone us on:
0141 840 3060

Our lines are open Monday to Thursday between 8.45am to 4.45pm and 8.45am to 3.55pm on a Friday.

Email us at:
benefits.finit@renfrewshire.gov.uk

If you are over Pension Credit qualifying age, you can can contact us to arrange a home visit by a member of our Financial Advice and Benefits (FAB) team. Our team can offer a full benefit check and help you to complete a variety of benefit applications to help maximise your income.
Please telephone on 0141 842 5268 or email the FAB team at bentujw.fit@renfrewshire.gov.uk

Visit us at:
Customer Service Centre
Renfrewshire House
Cotton Street
Paisley
PA1 1AN
Monday to Friday 8.00am to 6.00pm
Customer Service Centre location map

Johnstone Neighbourhood Office
Floors Street
Johnstone
PA5 8TN
Monday to Thursday 8.45pm to 4.45pm, Friday 8.45am to 3.55pm
Johnstone Neighbourhood office location map

Renfrew Neighbourhood Office
Renfield Street
Renfrew
PA4 8RN
Monday to Thursday 8.45am to 4.45pm, Friday 8.45am to 3.55pm
Renfrew Neighbourhood office location map

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If you have a complaint

You can pick up a complaint form at any benefit enquiry office, call us on 0141 840 3060 or you can send your complaint to us online by completing the form below.

Online customer complaint form


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