Trading Standards

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The trading standards service is a division of Renfrewshire Council. Our main objectives are to protect consumers and support businesses. We offer help and advice to consumers and traders to maintain a fair trading environment in Renfrewshire. Please refer to the menus on the right hand side of this page to find out more about:

• Advice for consumers - how trading standards protects consumers.
• Advice for businesses - how trading standards supports businesses.
• Performance - what we do and how well we do it.
• Policies and plans - trading standards' operational polices, plans and financial details.
• Service pledges - the standards of service you can expect from trading standards.

Suggestions and Complaints

We want to improve the way we deliver services. If you have any ideas how we could improve our service, or if there is something that you would like us to do that we don't do already, please tell us. We will reply to your suggestion and let you know what we have done as a result.

A consumer or trader who, for any reason, is unhappy with the services provided by the Trading Standards service, or one of its officers, can make a complaint to the trading standards team leader, preferably in writing, or use the council's complaints procedure.

Contact us

• email: ts.es@renfrewshire.gov.uk
• phone: 0141 840 3184 (24 hours)
• fax: 0141 842 5457
• call in or write to us at:
  Trading Standards
  Environmental Services
  Renfrewshire House
  Cotton Street
  Paisley
  PA1 1UG
  

If you need to contact another council's trading standards service, find them at Trading Standards Central.