Trading Standards

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Trading Standards are part of Renfrewshire Council's Environmental Services.

Our main objectives are:

Protecting Consumers

• Offering help and advice to Renfrewshire consumers, supported by our partners, Consumer Direct.
• Advice for consumers - A directory of consumer related advice pages.
• Trusted Trader Scheme - A directory of local, consumer rated businesses.

Supporting Local Businesses

• Advice for businesses - A directory of business related advice pages to help maintain a fair trading environment within our area and beyond.
• Become a Trusted Trader - Advice on how to become a member of Renfrewshire Trusted Trader Scheme.

If you need to contact another council's trading standards service, you can find them at Trading Standards Central.

Suggestions and complaints

We want to improve the way we deliver services. If you have any ideas how we could improve our service, or if there is something that you would like us to do that we don't do already, please tell us. We will reply to your suggestion and let you know what we have done as a result.

A consumer or trader who, for any reason, is unhappy with the services provided by trading standards, or one of its officers, can make a complaint to the trading standards team leader, preferably in writing, or use the Council's complaints procedure.

Please help us improve the trading standards web pages by taking part in our short survey.

Contact us

• tel: 0141 840 3184
• email: ts.es@renfrewshire.gov.uk
• call in or write to us at:
  Trading Standards
  Environmental Services
  Renfrewshire House
  Cotton Street
  Paisley
  PA1 1BR