Accessibility

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Renfrewshire community website
Renfrewshire Council want make the community website accessible to all users,and specially to those with visual impairments. If you are visually impaired and you are visiting this site using

• a text or screen reader such as JAWS
• Microsoft Windows accessibility options
• other aids and adaptations on your computer

then this information may help you to use the site more easily.

Access keys
Access keys let you navigate around www.renfrewshire.gov.uk without using your mouse and can be used to jump directly to different sections of the site by using the keyboard.

Some access keys are set up as standard on many sites and others can be site specific. The tables below shows the access keys used on this site and the key cominations required to use them. Please note that the key combinations can differ depending on the internet browser or type of computer you use.

Access keys used on this site

Access key	Function
0	skips to 'accessibility' information page
1	skips to the 'home' page
2	skips to the 'services' section page
3	skips to the 'site map'
4	skips to 'search'
5	skips to the 'FAQ' section
6	skips to 'using this site' information page
7	not in use
8	skips to the 'terms and conditions' information page
9	not in use

How to use access keys in your browser

Browser	Key combination
Internet Explorer 5+ (PC)	Hold down the ALT key, press the number of the access key, release both keys then press ENTER
Internet Explorer 4 (PC)	Hold down the ALT key and press the number of the access key
Internet Explorer 5+ (Mac)	Hold down the CTRL key and press the number of the access key
Internet Explorer 4.5 (Mac)	Access keys are not supported
Netscape 6 and earlier (PC and Mac)	Access keys are not supported
Netscape 7 (PC)	Hold down the ALT key and press the number of the access key
Firefox, Mozilla (PC)	Hold down the ALT key and press the number of the access key
Firefox, Mozilla (Mac)	Hold down the CTRL key and press the number of the access key
Safari and Omniweb (Mac)	Hold down the CTRL key and press the number of the access key
Opera	Hold down the Shift key and press Escape, release both keys, then press the number of the access key

Cascading style sheets
The community website uses cascading style sheets which control how pages appear on the site. Features such as fonts, font sizes and margins, are standardised. If you adapt your screen reader or accessibility options to best allow you to read a particular page, the settings you make should work at the same level throughout this site.

Links to other sites
Unfortunately, the browser settings you choose to look at the website pages probably won't work in the same way when you follow the links to other sites. To let you know when you are moving from this website to another site, we will warn you by putting a standard html tag on all these links.The tags are in the form of '‘XYZ website opening in a new browser window’. The external site will always open in a new browser window opening allowing you to close the external link page and easily return to this website.

Changing text size
The site has been designed to display best on screen resolution of 1024 x 768 and with the browser text size set at medium. To change the text size you can use:

• Microsoft Windows accessibility options
• other specialist aids and adaptations already on your computer
• Internet Explorer text options

To adjust the Internet Explorer text options, select from the menu buttons at the very top of your screen,"view" and then select "text size".

Working towards accessibility
At the launch of the community website project , Renfrewshire Council set out the objective of working towards the 'double A' standard (AA) of the World Wide Web Consortium's web content accessibility guidelines and we intend to work progressively towards this. Use this link to their website to find out more about the standard. We acknowledge the help and continuing support of the Social Work Visually Impaired Unit at Mile End Centre, Paisley in carrying out accessibility testing on the community website.

Contact us
We hope that you will find it easy to navigate around the site and find what you are looking for. Renfrewshire Council is committed to delivering excellent services to you and welcome your feedback. If you think improvements can be made to let you access information on the site more easily, please email your comments or suggestions to us.

We look forward to hearing from you.

• email: chiefexec@renfrewshire.gov.uk
• phone: 0141 840 3620/3656
• write to: Communications and New Media Team
  Chief Executive's
  Renfrewshire Council
  Renfrewshire House
  Cotton Street
  Paisley
  PA1 1BB