Renfrewshire Performs

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Renfrewshire Performs is the home of performance information for the Council and our community planning partners.

These pages have a range of information about how we are performing and how we are looking to improve.

We measure our performance using two types of performance indicators

• statutory indicators set by Audit Scotland and collected from all Scottish councils
• local indicators specific to Renfrewshire Council

Each of the indicators is designed to help you better understand the cost, economy, efficiency or effectiveness with which council services are delivered.

For a summary of our performance in 2010/2011 and access to our annual reviews and reports, please click here.

Detailed performance information is presented below, grouped around different service areas. Click on each of the links to read more:



If possible, we have shown our performance over the past three years. However, some of the indicators have either had changes in definition or collected data, making direct comparison over time not possible or appropriate.

We have also provided a trend analysis of how performance has improved or declined between 2009/2010 and 2010/2011.

The information contained in Renfrewshire Performs has been subject to a rigorous audit and Renfrewshire Council is satisfied that the information shown is correct.

Additional sources of performance information

Click on the links below for more information on:

Single Outcome Agreement
The Council’s agreement with community planning partners and the Scottish Government about how we are working together to improve the quality of life for people within Renfrewshire.

Service-level performance reporting
The annual business plans for each service showing how they are performing, how they are setting targets and delivering services.

Annual accounts
Our annual budget statement.

COSLA Excellence Awards
Information about awards we have been given by the Convention of Scottish Local Authorities (COSLA)

Customer Service Excellence
How we are striving to achieve accreditation for our customer service.

Further information

To find out more about performance or quality at Renfrewshire Council, please get in touch:

• email: chiefexec@renfrewshire.gov.uk
• phone: 0141 840 3251
• call at our reception or write to us at
  Renfrewshire Council
  Chief Executive's service
  Renfrewshire House
  Cotton Street
  Paisley
  PA1 1TZ