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COSLA excellence awards
Home > About Renfrewshire > About the Council > Quality Awards > COSLA Awards
Local government in Scotland is represented by the Convention of Scottish Local Authorities (COSLA). Formed in 1975, COSLA exists to promote and protect the interests of councils in Scotland by providing a forum for discussion of matters of common concern.
COSLA (the Convention of Scottish Local Authorities) organises an annual competition to recognise outstanding quality of service to the public. All Councils across Scotland can enter projects that show high levels of customer service. We have achieved great success over the past few years, as our list of award winning projects shows. The 2008 award is shown in bold text.
Chief Executive's
| Award | Project/Year |
| Bronze | Financial Inclusion in Renfrewshire (2007) |
Corporate Services
| Award | Project/Year |
| Gold | Customers Matter, delivering excellence in Customer Service (2007) |
| Gold | Best Team (2002) |
| Gold | District court, delivering excellence (2003) |
| Silver | No Vote, No Voice campaign (2007) |
| Silver | Training for classroom assistants (2001) |
| Silver | Customer Relationship Management (2002) |
| Silver | Training developed for the customer contact centre (2003) |
| Bronze | Customer Service Centre - recruitment and training (2006) |
| Bronze | Rentext (2005) |
| Bronze | Customer Focus (2001) |
| Bronze | Property Enquiry Services (customer focus 2001) |
Environmental Services
| Award | Project/Year |
| Gold | Sustainable Communities (2002) |
| Silver | Harvest for health (2006) |
| Bronze | Environmental Action Renfrewshire (2005) |
| Bronze | Renfrewshire Environmental Trust - Supporting Community Environmental Management (2003) |
| Bronze | Maximising Quality Monitoring (2003) |
| Bronze | Food safety systems (2001) |
Education and Leisure Services
| Award | Project/Year |
| Silver | Renfrewshire School of Sport Education (2006) |
| Silver | Digital Inclusion Project (2006) |
| Silver | Leisure Services, Hitting the Mark (2001) |
| Silver | PLAN (Partnership Learning Access Network (2001) |
| Bronze | Developing Effective Teachers (2006) |
| Bronze | Youth and Sports Development (2005) |
| Bronze | Developing Effective Teachers and Support Staff (2005) |
| Bronze | Out of School Learning (2004) |
| Bronze | St Andrew’s Academy, Don Bosco Support Base (2002) |
| Bronze | Springbank Nursery, Working for a brighter future (2001) |
| Bronze | Arts Service, Customer Involvement and Focus (2001) |
Finance and IT Services
| Award | Project/Year |
| Gold | Performance Management: turning our benefits service around (2006) |
| Gold | Special Award for Best Team (2002) |
| Silver | Customer Relationship Management (2002) |
| Silver | Revenue Services, Council Tax Billing and Collection (2001) |
| Bronze | Easy Buy Procurement Strategy (2007) |
Housing and Property Services
| Award | Project/Year |
| Silver | Get Connected: Involving sheltered housing residents through new technology (2007) |
| Silver | Neighbourhood Warden Service (2004) |
| Bronze | Handheld Computers for Performance Management (2006) |
| Bronze | Estate Management Development Group (2006) |
| Bronze | Rough Sleepers (2005) |
| Bronze | Housing Repairs Reporting (2002) |
Planning and Transport
| Award | Project/Year |
| Silver | Paisley Town Centre Maintenance and Management Group (2003) |
| Bronze | Economic Development (2001) |
| Bronze | Environmental Task Force (2001) |
Social Work
| Award | Project/Year |
| Gold | Advancing community and citizen wellbeing (2008) |
| Silver | Income Maximisation Service (2003) |
| Bronze | Developing our own Social Workers (2007) |
| Bronze | Developing our own Social Workers (joint project with Inverclyde and East Renfrewshire) (2006) |
| Bronze | RAMPS (Reparation and Mediation/Parental Support Programme (2005) |
| Bronze | Community Support/Intensive Family Support Team (2004) |
| Bronze | Charleston Centre (2001) |
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