Energy Advice
Home > Services > Council and government > Council information, performance and statistics > Service pledges
We may be able to help you cut down how much gas and electricity you use, and improve the energy-efficiency of your home.
Within 15 working days of you contacting our Energy Advice Team, we will give you accurate and unbiased advice on how to:
- make best use of your existing heating system;
- possibly save money on your heating bills;
- apply for any energy-efficiency grants that are available; and
- change your power supplier if you want
We may also help you negotiate with power companies on any problems you may have with fuel debt.
Back to top



