Rent
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If you are a council tenant, Renfrewshire Council will:
- check your Housing Benefit entitlement within 48 hours of you asking
- offer a variety of payment options to meet your needs
- send you a statement of your account within five working days of you asking
- make sure that if you are having difficulty paying your rent, you can get appropriate advice on welfare benefits and other financial matters
- make reasonable arrangements to allow you to pay off your rent arrears by instalments
- confirm agreed rent arrears arrangements in writing
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