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Mediation service

Home > Services > Council and government > Council information, performance and statistics > Service pledges

We have a mediation service which in some cases helps neighbours to find peaceful solutions to disputes. Disputes referred to the mediation service are actioned within the following timescales.

Action
Timescale


Contact neighbour
3 working days


Contact anyone else affected
6 working days (if applicable)


Offer those involved an initial mediation session
9 working days (if applicable)



They will also: More information on our approach to anti social behaviour, can be found on our Anti Social Behaviour webpage.

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